Selain sumber daya yang banyak terkuras di masa Pandemi Covid-19 ini, ada banyak hal baru yang mau tidak mau harus kita biasakan, demi kesehatan bersama.
Salah satunya adalah kebiasaan kita berkumpul/bertemu banyak orang untuk berbagai keperluan. Dan di masa-masa seperti ini berkumpul/bertemu banyak orang bisa jadi merupakan kegiatan yang “menakutkan”.
Kalau di masa normal kegiatan berkumpul salah satunya adalah untuk melakukan penjualan, bertatap muka dengan calon customer/nasabah maka di masa sekarang hal tersebut sangat beresiko untuk dilakukan.
Dan teknologi ternyata menjadi solusi dari problem yang menantang salah satu kebiasaan alami manusia untuk bersosialisasi ini. Yah, manusia memang makhluk sosial yang selalu butuh bersosialisasi, bagaimanapun caranya.
Bersosialisasi tanpa tatap muka langsung melalui Zoom atau Whatsapp video call atau bahkan komunikasi tanpa tatap muka paling kuno via telepon pun wajib kita biasakan saat ini. Ada bedanya? Tentu saja! Dan tentu saja kita bisa mempelajari tehnik-tehniknya dan melatih diri membiasakan hal tersebut.
Dalam konteks melakukan penjualan pun tentu saja ada tehnik-tehnik komunikasi yang harus dipelajari. Ada beberapa Selling Skills yang akan harus dikuasai seorang sales hebat dalam menghadapi tantangan pandemi ini.
Salah satu yang menarik adalah Manage & Handle Objections. Bila saat tatap muka langsung kita bisa langsung melihat gestur tubuh, kontak mata dan berbagai sinyal komunikasi yang bisa kita perhatikan, tentu dibutuhkan keterampilan komunikasi yang kuat saat melakukan komunikasi virtual, bukan?
Ibu Angela T. De Leon akan memberikan pencerahan yang dibutuhkan untuk berkomunikasi secara efektif melalui media virtual. Makin cepat kita beradaptasi dengan masa New Normal ini semakin cepat pula kita sukses. Yuk ikuti pelatihan metode baru dari Tandika melalui elearning.
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